Terms & Conditions

Satisfaction Guaranteed! At Jinglees, we want you to love your purchases. That's why we offer a generous 7-day return and 1-day cancellation policy.

Returns:

  • You can return any unused and unopened item within 7 days of purchase for a full refund.

  • Items must be in their original packaging with all tags and accessories attached.

  • Please include the original receipt with your return.

  • Exclusions:

    • Certain items, such as personalized products, perishable goods, and underwear, may not be eligible for returns. Please see product descriptions for details.

    • Clearance items may have a different return policy, which will be specified on the product page.

Cancellations:

  • You can cancel your order for a full refund before it ships (typically within 1 business day of placing the order).

  • Once your order has shipped, it can no longer be canceled. You will need to follow the return process outlined above.

How to Return or Cancel:

  • To return or cancel an item, please contact us a contactholidayshopy@gmail.com. We will provide you with instructions and a return shipping label (if applicable).

  • You are responsible for the cost of return shipping unless the item is damaged or defective.

Refunds:

  • Refunds will be processed within 5 business days of receiving your returned item.

  • Refunds will be issued to the original payment method used for the purchase.

Additional Information:

  • We encourage you to carefully review product descriptions and specifications before making a purchase.

  • If you have any questions about our return or cancellation policy, please don't hesitate to contact us.

Jinglees is committed to providing you with a hassle-free shopping experience. We hope this policy helps you feel confident when making your purchases!

 

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